Customer friendliness in focus: Rewe extends self -service cash register to Maximize Convenience and Save Time

Customer friendliness in focus: Rewe extends self -service cash register to Maximize Convenience and Save Time

Rewe Plant the expansion of SB checkouts in its supermarkets

The supermarket chain Rewe plans to significantly increase the number of self -service cash registers in its branches. According to Rewe boss Lionel Souque, the markets with SB coffers are to be expanded from a little over 1,000 to 1,800 by the end of the year. This means that self-service cash registers will be available in almost half of Rewe transactions in the future. Souque emphasized that these health insurers are well received without staff and are already used by a quarter of customers.

The main advantage of the so-called self-checkout systems lies in time saving for customers, according to the Rewe boss. Long queues at the normal health insurers should be avoided in this way. Despite the increased introduction of SB cash registers, there will continue to be traditional health insurance companies. However, the number of these cash registers is reduced. Souque emphasizes that this change is not about reducing jobs, but giving employees more time for customer contact and shelf care.

The decision by Rewe, Fokus reflects a general trend in retail, in which technological solutions are used to use shopping And make more convenient. Customers can thus do their shopping independently and pay quickly, which seems attractive, especially in times of growing digitization and automation.

The expansion of the SB cash registers at REWE clearly shows the company's efforts to keep up with the needs and expectations of customers. The introduction of modern technologies not only improves shopping experience, but also influences shopping behavior in accordance with the current trends in retail.