Flight chaos in Germany: Why Airlines and airports fail

Flight chaos in Germany: Why Airlines and airports fail

Berlin is not only the capital of Germany this summer, but also the scene of an alarming situation in air traffic. As the Consumer Portal Flightright reports, the German aviation industry has again lost its credibility because it recorded the highest cancellation rates across Europe this year. This applies in particular to large airlines such as Lufthansa and Eurowings, which had a worrying decline in flight availability during the summer holidays.

In particular, the Lufthansa Group has to deal with internal difficulties. The subsidiary Eurowings leads the list of European airlines with a cancellation rate of 3.09 percent, while Lufthansa ends up in a second place with 2.90 percent. This not only emphasizes the problems of the big German airlines, but also questions the general service quality that passengers can expect, especially in view of the increasing ticket prices.

airports under pressure

However, the problems are not limited to the airlines. German airports also show alarming cancellation rates. Berlin Brandenburg Airport is most affected, which leads the top with 3.01 percent. The airports in Frankfurt and Munich are also located in the list of the five airports with the highest cancellation rates in Europe. Such a situation is both frustrating for travelers and a sign that the airport operators are confronted with internal and external challenges.

The analysis of Flightright shows that four of the five airports come from Germany with the highest cancellation rates. This should be seen as a serious signal to those responsible in the industry. "It is a certificate of poverty," says Feyza Türkön, passenger law expert at Flightright, "that these airports are unable to guarantee a smooth process for travelers, which significantly impairs the travel plans."

reasons for the cancellations

The high cancellation rates are not only due to exceptional circumstances, such as the latest forest fires or other natural disasters. Rather, strikes and internal problems within the aviation industry have contributed significantly to the location. In this regard, the roof region-consisting of Germany, Austria and Switzerland-is particularly affected. While Switzerland is at the top with 2.50 percent of cancellations, Germany follows with 2.44 percent and Austria with 1.46 percent.

In addition, it is striking that almost every third flight in Europe started with a delay of at least 15 minutes during the rushing of travel. These delays and failures are a clear sign of the need for action that airlines and airports have to recognize in order to regain the trust of customers.

A survey of the FLIGHRIGHT index also considered the insufficient payment of compensation by many airlines during July. While the German-French Airline Transavia France, and Austrian Airlines and Air France with four stars, Lufthansa received only two stars. This illustrates the frustration of many passengers who often have difficulty getting their compensation quickly and in full.

Ultimately, it shows that both German airlines and airports are caught in a whirlpool of problems that are due to both external circumstances and internal mismanagement factors. The situation is alarming and requires immediate measures to ensure the promised service quality and satisfaction of travelers.