Artificial intelligence in the emergency services: pilot project in the Borken district

Artificial intelligence in the emergency services: pilot project in the Borken district

Artificial intelligence: A way to improve the emergency services in the Borken district of Borken

In the Borken district, a unique pilot project is tested that could revolutionize the work in the emergency services. The emergency services face challenges that are characterized by rising emergency number and limited resources. But an innovative solution could come in the form of artificial intelligence (AI).

rising emergency number and the pressure on the emergency services

The emergencies in the district of Borken multiply annually by five to ten percent, which presents the rescue system with major challenges. The local ambulance service has to struggle with a lack of resources and logistical difficulties, which also make faster patient care more difficult. With the use of AI, these problems should be met.

The model from the Netherlands

An important part of the “Second 2 - Intelligent Disposition and Optimized rescue positioning” project is based on a already successful system in the Netherlands. "Through good contacts across the border", this approach in the Borken district became known, said Dr. Elisabeth Schwenzow, The District Director.

optimization through data analysis and KI

For about a year, data from emergency service operations from 2022 and 2023 has been collected and analyzed in the test phase. The aim is to use the AI to make the use of emergency vehicles more efficient. While an example shows that a rescue transport car (RTW) is ordered for a foot injurious, an emergency, in parallel, could require a faster reaction with suspected cardiac arrest. Here the AI system can be helpful by better coordinating operations and making suggestions.

The role of employees remains central

Despite the support of the technology, the decision -making process remains in the hands of the dispatchers. "The new system only suggests what the dispatcher has to weight," explains Stephan Kruthoff, head of the district control center. Five to seven employees work per shift to cope with the 600 calls daily, which are received in the control center within 24 hours.

auxiliary periods and the importance of the Ki

A central goal of this initiative is to improve the aid periods, i.e. the period of time from emergency call to the arrival at the site. "We cannot build a rescue station for every place, but with this system we can significantly shorten the auxiliary periods," said Schwenzow. The first test phase should soon be completed before the system will pass into real -time operation, which is planned for the next few years.

a promising step into the future

The progress in this project is a promising step for the emergency services in the Borken area. In the event of a success, this innovative approach to standard practice could become and ultimately save lives. "I am confident that the system will be a real profit," concludes Kruthoff optimistically. This could mean a significant improvement in their rescue service for the citizens of Borken.

- Nag