Technical disorder: Customer service can only be reached by email!
Technical disorder: Customer service can only be reached by email!
Because of a technical breakdown in the telephone lines, the customer service of the Swabian Post remains temporarily unreachable. According to a message on the website of the Schwäbische Post, the employees can only be reached by email. Customers are called up to send their concerns to service center@sdz-medien.de or use the online self-service. In the background, intensive work runs to remedy the disorder and restore the usual telephone support as quickly as possible, as schwaebische-post.de.
These disorders don't just seem to affect Swabian Post. As stated on the DSLRegional website, the fault cards show that there have been increased failures at Deutsche Telekom in the past few days. The failure can also affect other providers, since Telekom provides many other companies the necessary lines. Customers can check the current situation of their area and submit disruption reports to inform Telekom about existing problems. The service numbers from Telekom are also available for quick help. Information about where the biggest problems arise in Germany are accessible online, as well as from [dslregional.de] (http://cc.bingj.com/cache.aspx?q=email%2C+St%C3%B6rung%2C+Startseiteniteeiteostalbostalbkreis Stand%3A%2C+clock pressure partsper & d = 50237936959378 & MKT = EN-US & SETLANG = EN-US & W = A6ZU-HRFH7SJSQPWFDICM6AZ_A-LXCJ) reported.
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