Amazon collects Try Before You Buy: Customers lose popular service!

Amazon collects Try Before You Buy: Customers lose popular service!

Amazon recently announced that the popular feature "Try Before You Buy", previously known as "Prime Wardrobe", will be discontinued on January 31, 2023. This applies not only to Prime customers, but all users of the service. The possibility of first testing clothing and only paying if you like it will no longer be available after a long term from February. According to a report by Berlin Live , many customers have benefited from this service, but Amazon justified the decision on existing alternatives.

customers were able to try on up to six articles at the same time and had seven days to send or keep the clothes back. According to Amazon, the customers will have to fall back on their 14-day right of return in the future if they are dissatisfied with ordered items. From February, however, the possibility of paying only when the items are kept. This could be a disadvantage in particular for the customers: inside that appreciated this flexible test option.

Current changes in Amazon

This decision is not the only measure that Amazon is currently implementing. In the past, the company had announced cost reduction measures through job cuts and the shutdown of other functions, which may have a negative impact on many customers. Amazon is currently experiencing the end of another useful service: Amazon Drive will be hired on January 31, 2023, such as Wa.de reported.

With the closure of Amazon Drive, customers not only lose the opportunity to store data in the cloud, but also have to look for new alternatives. While uploaded files will remain available until December 31, 2023, the uploading of new data will no longer be possible from February. Amazon has signaled to concentrate more on Amazon Photos in the future, a service that enables the storage of photos and videos.

alternative photo solutions

The Amazon Photos service remains accessible for Prime members, whereby they can enjoy unlimited storage volume for photos-but a limitation of 5 GB for videos. The company recommends using this platform as a new safe place for your photos and videos. Customers who are not Prime members can save up to 5 GB of data in the free version or expand their storage volume for an annual fee of 19.90 euros.

During these changes on Amazon, some advantages can offer, so the flexibility and selection options for customers also drop. In the light of these new developments, many users ask themselves whether Amazon remains the right service provider for their needs.