Loss of luggage at Saarbrücken Airport: highest quota in Germany!

Loss of luggage at Saarbrücken Airport: highest quota in Germany!

In a current survey by Allianz Direct Versicherung on luggage loss in air travel in 2023, worrying trends, especially at Saarbrücken Airport, show. According to this survey, which surveyed around 1000 passengers, almost 17 percent of the travelers stated that their luggage was lost. Saarbrücken Airport thus leads the list of German airports with the highest luggage loss rates. This was also confirmed by aviation.direct , with 16.92% of travelers reporting on 310,734 passengers of luggage loss.

The airport operators from Saarbrücken emphasize, however, that the actual luggage losses are far less. In 2022, only 202 loss reports are registered with 339,874 passengers, which corresponds to a quota of 0.06 percent. In the previous year, the losses were 131 reports.

most common causes of luggage loss

The most common reasons for the problems with luggage are different factors. This includes crossing the aircraft's loading weight, incorrectly attached label at check-in and loading luggage to the wrong flight. In Saarbrücken, luggage handling is partially manually, which minimizes possible machine errors. In addition, the airport is connected to the international luggage tracking system "World Tracer".

Another remarkable result of the survey is the average return period for lost luggage at Saarbrücken Airport, which is 2.03 days. This is in contrast to larger airports such as Hanover, which has an average waiting time of 3.88 days with 4.6 million passengers and a loss rate of 13.64%.

situation at other airports

In a comprehensive comparison, it can be seen that smaller airports, such as Saarbrücken and Dresden, have greater difficulties with luggage losses than larger hubs. At Frankfurt Airport, the largest in Germany, only 7.93% of the passengers reported a total of 60 million travelers. In contrast, smaller airports continue to fight with insufficient luggage processing processes.

The situation worldwide is also worrying. According to the Airhelp luggage report 2023, an average of 6.92 luggage is lost per 1,000 passengers. This represents a slightly increasing tendency compared to the previous year. Europe in particular remains badly affected with over 10.6 million reported cases. The main causes of luggage loss are still incorrect umbrellas on transfer flights, and not loaded luggage.

rights of travelers

travelers should be aware of their rights if there is a loss of luggage or delays. In many cases, you can claim claims for damages, especially if necessary replacement purchases, such as clothing or toilet items, are required. However, these compensation usually only applies to the return. The consumer advice center also provides information about claims that passengers have in flight cancellations or delays.

The challenge remains to optimize the luggage handling processes, especially at smaller and medium -sized airports, to protect travelers from the annoying consequences of a luggage loss. The aviation industry is faced with a growing problem, which is still exacerbated by rising passenger numbers and the associated efficiency pressure.