Care applications: where citizens are waiting for decisions for up to three years!

Care applications: where citizens are waiting for decisions for up to three years!

Current surveys show that the processing times for applications for “help to care” in Germany take an unbearably long time. The ARD-Magazin Report Mainz reports that many applicants have to wait months to years to make a decision. The waiting times in Berlin-Pankow are particularly serious, where those affected are waiting for an answer for up to three years.

In other parts of Berlin, the Situation is not much better. In the Steglitz-Zehlendorf social welfare office, the average processing time is almost a year, while 360 ​​applications are currently unprocessed. Group leader Heinz Sonnenschein explains that the handling of paper files and high employee fluctuations will help to consider processing the applications considerably. District City Councilor Tim Richter (CDU) emphasizes that missing documents and time -consuming asset tests cause additional problems.

waiting times and their effects

The effects of the long waiting times are not only frustrating, but can also be serious. According to

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The application for care services must be carried out at the nursing care fund, as explains the Federal Ministry of Health . Applications can also be made by phone, and authorized persons such as family members, neighbors or acquaintances can also do so. After the application, the long -term care insurance fund informs the medical service or independent experts about the determination of the need for care.

For privately insured persons, the application is carried out by the respective private insurance company. And here too, the processes are formalized: assessment procedures are carried out according to the binding guidelines of the Medical Service BUND (MD BUND). However, the situation remains worthy of criticism if you look at the enormous waiting times that can endanger the well -being of many in need of care.