Too loud and unintentional: E-buses in Kassel cause complaints

Too loud and unintentional: E-buses in Kassel cause complaints

In Kassel, unexpected problems in local public transport have recently arisen, which are important for both residents and the transport company itself. Integration measures for people with visual impairment were the focus when some buses from the Kassel transport company (KVG) produced sudden volume excesses via outside speakers.

Sudden volume: a technical small mishap

From Friday to Monday evening, some e-buses "roared" their line numbers and directions in a previous unplanned test run across the streets. The cause was a technical defect that occurred after a software update, said a spokesman for the KVG. This incident not only led to a number of complaints from residents, but also showed how important technical stability is for everyday life.

Integration in the focus: accessibility for all

The announcement of the line numbers and directions via external loudspeakers is a step towards accessibility. Above all, this measure is intended to help blind people and people with visual impairment to safely enter public transport and to find the right connections. While such announcements are already established at the Kassel trams, this is new to the buses and requires a flawless technical system.

Brief feedback from residents

The unexpected volume of the previously silent e-buses caused resentment in the neighborhood. Complaints were made at the KVG, which immediately set up the volume. "It is important that the announcements are clearly but not disturbing," emphasized the KVG spokesman. The volume should not exceed the moderate volume of the trams if the regular service begins within the framework of accessibility.

The way to implement: adjustments necessary

The KVG intends to introduce these announcements for the bus lines in the near future, and technical adjustments are to be ensured. You wait for an update to fix the problems. The chaos shown illustrates the challenges that modern transport companies have to face to ensure the integration of all people in local transport.

This episode shows how technical effects can not only bring progress but also inconvenience. It remains to be seen how the Kassel transport company will eradicate the affairs and the advantages of the system will implement for all passengers.

- Nag