University Hospital Schleswig-Holstein: Fixed IT problems, operation normalized

University Hospital Schleswig-Holstein: Fixed IT problems, operation normalized

At the University Hospital Schleswig-Holstein (UKSH), the effects of a considerable IT problem have subsided that had disturbed the operation at the locations in Kiel and Lübeck for several days. This disorder was due to a faulty software update from the manufacturer Crowdstrike, which overridden numerous IT services and had an impact on patient safety.

return to normal operation

According to the massive restrictions, which led to the orderable interventions had to be canceled on Friday and the outpatient clinics remained closed, the university hospital was announced on Monday. A total of 137 operations were affected by the disorder, and the hospital team took care of the catch -up dates for the affected patients.

extent of the disorder and fast reactions

Around 9,000 computers had to be processed due to the fault. The UKSH immediately started measures to repair the systems. As early as Friday morning, the employees began to uninstall the faulty client and clean up defective system data. The quick reaction of all departments involved such as intensive care units, outpatient clinics and laboratories was crucial to maintain patient safety. Clinic CEO Jens Scholz praised the committed cooperation between the various teams.

Financial consequences of the IT disorder

An important aspect that is checked after this disorder concerns the financial consequences for the clinic. So far there is no specific number for the damage incurred, but the clinic plans to quantify the financial loss and, if necessary, claim claims for damages. The current investigation is already underway.

Community strength through crisis management

This situation emphasizes how important well -established crisis management is in a medical facility. The disorder has shown that quick action and teamwork are essential in order not to endanger the safety and health of patients in crisis situations. Such incidents also offer learning for future challenges and illustrate the need for robust IT systems in healthcare.

The University Hospital Schleswig-Holstein not only underlines its ability to deal with technical challenges, but also the importance of the community and the commitment of its staff, which ultimately leads to a smooth operation after a crisis.

- Nag