Problems in bus traffic: Niag and look provide information about software errors

Problems in bus traffic: Niag and look provide information about software errors

Kreis Kleve. Experience the buses of Niag and Look Currently considerable difficulties. Due to technical problems, it is important to rely on alternative sources of information because the digital app does not work reliably.

On Friday morning it became known that the buses will run through the streets without specific line or target displays. A software error was identified by NIAG as the cause that leads to significant operating restrictions. The Look's buses are also negatively affected by these advertisements. It is also problematic that neither the sale of tickets nor communication between the travelers and the control center run smoothly. This situation not only leads to confusion, but also affects the comfort of passengers.

Important information for passengers

A central concern for the waiting persons is that the systems are currently not transferring real -time data. This restriction means that both delays and failures are not displayed in the app or on the website of the timetable. The dependence on digital solutions is thus severely impaired in this situation.

The NIAG mobilized a specialized team of IT experts and experts in the company in order to carry out the error analysis as soon as possible. This is done in close cooperation with the providers of the affected software to ensure that the problems are rapidly remedied. Niag and look express her regret for the inconvenience and ask the passengers for understanding during these technical challenges.