Chatt with VS-The new online dialogue helper of the city of Villingen-Schwenningen

Von Kl Redaktion

New service for the proximity to the citizen: The Chatbot VS is now available around the clock in Villingen-Schwenningen

The city of Villingen-Schwenningen now offers its citizens an innovative service on their website: the chatbot vs. This is under the motto "I'm there for you 24 hours!" And promises an uncomplicated way to obtain information on urban topics.

The Chatbot VS acts as an online helper and enables users to ask their individual questions directly on the website via the speech bubble symbol. The answers are usually precise and help the citizens to get information required faster. A team, consisting of Florian Rathfelder from the Mayor's presentation and the city's Digia Office, developed the Chatbot VS, which develops with every dialogue. With their feedback, users can contribute to satisfaction with the answers to continuously improve the accuracy.

The Chatbot VS already provides reliable information on the city's services, family topics, culture and many other urban affairs. In addition, he even offers the opportunity for a friendly small talk and is happy to provide information about the weather conditions in Villingen-Schwenningen. This service is a direct reaction to the information needs of the citizens, which, through digitization, offers alternative solutions to conventional authorities.

Thanks to its innovative technology and easy usability, the Chatbot VS can help to facilitate the everyday life of citizens and to simplify contact with the authorities. This new service shows that the city of Villingen-Schwenningen sees itself as a modern service provider in the digital space and continuously works to improve the closeness to the citizens and service.

- Nag