Wi box in Wiesbaden: Simply pick up the ID cards at any time

Wi box in Wiesbaden: Simply pick up the ID cards at any time

The introduction of the Wi-Box is a significant progress for the citizens of Wiesbaden. This innovative pick-up station was installed at the entrance to the passage of the citizens' office, directly at the Alte Rathaus, and enables the residents to conveniently pick up their identification documents and passports at any time of the day and night. The Wi-Box is the next step in a modern service approach that aims to improve the quality of life of the citizens.

flexible collection and civil friendliness

With the introduction of the Wi-Box, a central challenge of the citizens' administration is addressed: the accessibility of important documents. Mayor Maral Koohestanian emphasizes the advantages: "With the Wi box, our citizens can access their ID documents at any time. This service significantly simplifies everyday life." Documents are picked up regardless of the regular opening times of the citizens' office, which is particularly advantageous for working citizens.

simplicity and security in use

The handling of the Wi-Box is uncomplicated for both technology-savvy and less experienced users. The process begins by ordering a new ID, in which the citizens can select the option of picking up on the Wi-Box. A personal PIN is then deposited in the citizens' office, and the system ensures that only authorized people have access to the documents.

• notification: Citizens receive an email if their document is available in the Wi box. This email contains a barcode for collection.
• collection: on the Wi box can scan the barcode or enter a six-digit code. After entering the PIN, the subject opens with the new ID.

a service that is not only comfortable

The concept of the Wi-Box not only answers the needs of citizens for flexible availability, but also for security. "We know that many people often find in the hectic time before a vacation that a ID document lacks. The Wi-Box enables you to pick up Express a new ID without the regular office hours being a hurdle," explains Koohestanian.

The way to a modern city administration

The introduction of the Wi-Box is another step towards a service-oriented and citizen-friendly city administration, which is based on the needs of its residents. With this concept, Wiesbaden shows how digitization and modern service can be successfully combined in order to give citizens a better life. Further information on the Wi-Box is available on the official website of the city of Wiesbaden.

- Nag