Bureaucracy madness: This is how the new ID document becomes a burden!

Bureaucracy madness: This is how the new ID document becomes a burden!

In Berlin, the abolition of the Berlin Pass causes considerable anger among the citizens, especially advisors and social welfare recipients. The once uncomplicated ID, which offered an easy way to obtain evidence of discounts, was replaced by a bureaucratic nightmare. As the Berliner Zeitung , the citizens should now be an environmentally harmful plastic card, the "Customer Map Berlin S", apply for. This required the submission of numerous sensitive data, including a biometric photo and a manual proof of authorization - a procedure that proved to be very complicated and time -consuming.

The process was so confusing that many applications were not processed, which led to a powerful jam in the application process. The BVG was overwhelmed with the implementation of this task, and data protection concerns also arose when the sensitive data was unprotected in the mailbox for a long time. Ultimately, the VBB customer card and the Berlin-Ticket S were abolished on December 31, 2024, which led to further confusion. As BVG , the citizens must now use their current performance notice or a VBB customer card from 1. January 2025 in order to continue to be able to use the tariff in the tariff area. This reform is essential to prove the discounts.

In addition, the fee for the "Berlin-Ticket S" will be more than doubled from April 2025, from 9 euros to 19 euros. If someone does not have a VBB customer card or are no longer valid, they are forced to carry at least requested documents on every trip-an unfortunate solution that continues to put pressure on those affected and builds up a large number of new bureaucratic hurdles.