Pregnant woman alerted: expired cream puffs discovered in the net!

Pregnant woman alerted: expired cream puffs discovered in the net!

A couple from the Helmstedt district made a shocking discovery when they bought cream puffs in a Netto market in Flechtorf. After enjoying it, they discovered that the candy had been expired for a staggering ten months. Particular concern arose because the man's partner is pregnant. This led to legitimate concerns about possible effects on the unborn child. The couple then contacted the supermarket but only received a flippant response about returning the product, without any apology. The customer was upset and tried to reach company management, which was initially unsuccessful.

Finally, Netto spoke out and regretted the incident. It was assured that this individual case did not meet the chain's high quality standards. It was also announced that employees should be made aware of how to handle complaints respectfully in the future in order to prevent similar incidents. It becomes clear that food safety is of utmost importance to customers.

Expired products – what is allowed?

Although an expired best-before date (BBD) can be a cause for concern, not all expired foods are immediately inedible. Food inspectors are tasked with monitoring quality in supermarkets. Products whose best before date has been exceeded may continue to be sold as long as they are still in perfect condition. It is important that customers are not left in the dark: The retailer must point out expired products when selling, as unmarked items can be seen as an attempt to deceive. General disposal is only necessary for products that have exceeded their use-by date (VD), as they are immediately considered unsafe.

When checking expired food, inspectors pay attention to whether it poses health risks or is visibly spoiled. Otherwise, they may continue to be sold as part of discount campaigns. This gives buyers the opportunity to grab one or two bargains when shopping, but they should always choose with caution and care.

The responsibility of the dealers

Responsibility for sales quality clearly lies with the dealer. If a product is deemed unsafe, the seller is liable. It is therefore very important that supermarkets handle expired food carefully. Customer trust comes from knowing they are receiving safe and fresh products.

In this day and age when food waste is a big issue, expired products, unless they pose health risks, are a fine line between price reductions and safety concerns. The example of the couple from Helmstedt shows how important it is to be vigilant and to seek dialogue with retailers when such mishaps occur.