Deadline in Hamm: O2 customers have been waiting almost a year for a solution!

Deadline in Hamm: O2 customers have been waiting almost a year for a solution!

In downtown Hamm, O2 customers have been confronted with a real dead zone for almost a year. The network coverage that many users take for granted leaves much to be desired in this busy area. In November 2024, the mobile phone provider Telefónica had to dismantle its radio mast on the Kaufhof building because the building had to be handed over rent-free after the sale. This measure meant that customers had to wait for a solution that would only be available in the first quarter of 2026 in the form of a new cell site. A spokesman for Telefónica, Florian Streicher, confirmed that a replacement location in the immediate vicinity of the old location has already been identified, while details about the owner and the exact location remain unclear.

According to spokesman Lukas Huster, the city administration of Hamm has no direct influence on the expansion and availability of mobile networks. Nevertheless, the city shows understanding for the limitations of users and welcomes the priority that Telefónica gives to finding a location. Many residents and users of the mobile phone network still have to be prepared for a few months of waiting while Telefónica carries out parallel modernization measures at other locations in Hamm, for example on Hafenstrasse and on Caldenhofer Weg.

Network expansion and 5G modernization

The situation in Hamm comes at a time when O2 Telefónica is taking huge steps towards a better mobile network in other regions of Germany. In the last three months, the company has implemented around 2,000 expansion measures to improve network quality. Particularly in cities like Cologne, but also in other metropolises such as Berlin, Hamburg, Munich and Frankfurt, 5G coverage is continuing to expand, as telefonica.de reports.

O2 is currently reaching 95 percent of the population with 5G, which is good news for digitalization. More powerful 5G and 4G/LTE networks not only support users' everyday lives, but also the entire digital infrastructure. Last year, a whopping 4.8 billion gigabytes were channeled through the O2 network. These impressive figures show how essential network expansion has become for society.

A look into the future

The good news for O2 users in Hamm could soon arrive. Telefónica plans to continue to push forward with network expansion in the coming months, and with the construction of a new mobile phone stand in the first quarter of 2026, some network quality could finally return. While O2 is already making progress in many regions, it remains to be seen when users in Hamm can expect a stable connection again.

In summary, the continued expansion of Telefónica's mobile network is not only necessary but also urgent to meet the needs of users and ensure smooth access to the digital world. It remains to be hoped that the challenges in Hamm will soon be a thing of the past.