New rescue control center in Bad Oldesloe: operational from midnight!
On July 1, 2025, the new rescue control center in Bad Oldesloe began operations to process emergency calls efficiently.

New rescue control center in Bad Oldesloe: operational from midnight!
On the night of Tuesday, July 1, 2025, the new rescue control center in Bad Oldesloe began operations. The first emergency call came in at 3:29 a.m., and the transition from the old control center to this state-of-the-art complex went largely without major difficulties. How LN Online Reportedly, technicians were on site to resolve minor issues with displays and printers.
The old control center, which had been housed at the Oldeslo train station since 1978, was technically outdated and urgently needed more space. With around 33 million euros for the new building, a high-tech location was created that takes into account the requirements of modern emergency services.
Area of application and significance of the new control center
The new Integrated Regional Control Center South (IRLS) will in future process all 112 emergency calls from the Stormarn, Duchy of Lauenburg and Ostholstein districts. This means that around 670,000 people are looked after around the clock. In the summer months, the number of people in the region can even rise to over 1 million, which further underlines the importance of this control center.
The new location, which is located on the pond paddock in Bad Oldesloe, was necessary in order to meet the increased requirements for operational readiness and safety. Every day go here, noisy Stormarn district, received nearly 2,000 calls, more than half of which were genuine emergency calls.
Technical innovations for the future
The new control center is prepared for 24/7 operation, with an operations room that has several screens for dispatchers. Up to 17 Operations Control Tables (ELT) are available, with the ability to add up to 8 more if required. This is a clear step towards modern and efficient emergency care.
Sustainability also plays a major role in planning. The building is heated with geothermal energy and has a photovoltaic system. The technical equipment was designed to ensure reliability. Certification according to DGNB specifications with gold status shows that great value is placed on sustainability and modern construction.
A look into the future of the emergency service
Emergency care in Germany is regularly analyzed in order to be able to map the performance of the emergency services. Recent data as provided by Bast published show that around 16.1 million emergency trips took place in 2020 and 2021. What is important is that the emergency rate is 97.3 missions per year per 1,000 residents, with a national average increase in aid deadlines.
The new rescue control center in Bad Oldesloe is not only a technical advance, but also an answer to the increasing challenges in the area of emergency care. While the old structures were faithful but outdated, the new complex appears to be well prepared for the challenges of the future.