Citizens of Oberndorf complain: Social welfare office pays basic security too late!

Citizens of Oberndorf complain: Social welfare office pays basic security too late!

In Oberndorf in Baden-Württemberg, a citizen is causing a stir after making serious allegations against the social welfare office. The reason? Delayed payments of basic security, which lead to a significant financial burden in his everyday life. As schwarzwaelder-bote.de reports, he received in the In recent months the payments have been made later and later, most recently on October 27th, although the transfers should normally be in the account around the 22nd or 23rd of the month. These delays have forced him to drastically reduce his spending, especially on food.

The district office has commented on the allegations. Data protection concerns do not allow information about individual cases, but those responsible emphasize that social benefits must be paid out by the last day of the month for the following month. Delays could occur if payments are not credited until the 29th or 30th of the month. The administration also admits that the growing tasks in public administration are not always staffed with enough staff, which can lead to longer processing times.

Criticism of processing times for integration assistance

Another problem that the citizen raises concerns his partner's applications for integration assistance. This has been waiting to be processed for a year. The basis for integration assistance, which offers support for people with disabilities in various areas of life, has been laid down since the Federal Participation Act (BTHG), which came into force on January 1, 2020. This law regulates that integration assistance is separate from subsistence benefits and has also led to considerable changes in its handling, as lebenshilfe.de explains.

A central goal of the BTHG is to improve participation and self-determination for people with disabilities. The processing time of applications depends largely on the completeness of the required documents. Missing medical documents can cause procedures to stall. However, the district office says they remain in contact with applicants to request missing documents and explain the reasons for delays. But frequent requests can increase administrative costs, which can further exacerbate the problem.

Regulations and progress in the area of ​​integration assistance

As part of the BTHG, people with disabilities benefit from increased allowances for income and assets. Applications for integration assistance have been mandatory since 2020, although the responsible authority varies depending on the federal state. The aim is to introduce an overall planning process for needs assessment in which those affected are included in the process. This means they also have a say in how their services are structured, which is a further step towards improving their quality of life. The Federal Ministry of Labor and Social Affairs also promotes measures that provide innovative approaches to rehabilitation and participation in working life.

The criticism from the citizen from Oberndorf highlights the difficulties that many in the region face when it comes to the timely payment of social benefits and the processing of applications. Despite all the challenges, the desire for faster and more efficient processing remains unbroken, not just for him, but for everyone who depends on this support.