Emergency call from Athens: How Augsburg's fire brigade helps in need

Ein Notruf aus Augsburg erreichte die Einsatzkräfte in Athen. Wie verlief die Rettungsaktion unter sprachlichen Herausforderungen?
An emergency call from Augsburg reached the forces in Athens. How did the rescue operation go under linguistic challenges? (Symbolbild/NAGW)

Emergency call from Athens: How Augsburg's fire brigade helps in need

Augsburg, Deutschland - An extraordinary emergency, which recently in Athens unfolded, highlights the challenges of the international emergency services. A woman from Germany a few days ago on the emergency number 112 urgently needed medical help. He himself was in Athens while his cell phone was still in Germany. The scenario makes it clear how complicated help can provide when language barriers and geographical distances come into play. Friedhelm Bechtel, spokesman for the Augsburg professional fire brigade, emphasizes that the support from local emergency services in Athens could be necessary, since no one in the Greek fire brigade spoke in the Augsburg fire brigade.

The emergency call 112 is the central telephone number for medical emergency services in Germany, which also applies internationally. This uniformity makes it easier to call help quickly in emergencies, not only in Germany, but throughout Europe. 27 EU member states as well as Great Britain, Liechtenstein and Switzerland are represented in Euronot call, such as challenges in international emergencies

In the specific case in Athens, the fire brigade helped quickly, but the circumstances were anything but ideal. It is not only important to recognize the seriousness of the situation, but also to ensure the right communication. Important W questions on an emergency call include where what happened, what exactly happened and who reports the situation. This information can also be indispensable on the second call if the current location cannot be clearly identified. Incidentally, medic.plus recalls that the questions from the emergency call center must not be underestimated. If you wait for the questions, no unnecessary information should be revealed or, in the worst case, should be left behind.

The emergency number 112 has proven itself as the uniform emergency number within the EU since 1991. However, it should only be chosen in real emergencies. The 116117 is available in Germany for non -urgent medical concerns. For many, this accessibility is the first point of contact when it comes to non -life -threatening diseases. The coupled offer can even send a standby doctor home. It is all the more important to be aware of the regional differences and to have the local emergency numbers in mind before traveling.

The most important emergency numbers at a glance

  • Germany: emergency services/fire brigade: 112
  • Austria: emergency services: 144
  • Switzerland: emergency services: 144
  • Belgium: emergency services: 100
  • France: emergency services: 15
  • Greece: emergency services: 166

In the case of medical emergencies, such as shortness of breath, heart problems or severe pain, emergency number 112 is chosen particularly frequently. The quick reaction of emergency services can save lives here. The diverse medical emergencies for which the emergency service should be used are another reason to be familiar with the emergency numbers in other countries.

In order to be able to react correctly in an emergency, it is advisable to deal with these topics in everyday life. Clear communication is the key to avoiding misunderstandings, and this is particularly true when you are in another country. If you consider traveling in the near future, it is advisable to find out more about the specific emergency numbers in advance - that cannot harm!

In any case, the invoice for this assignment called abroad is billed via the health insurance company, another aspect that travelers should keep in mind. In the serious case, it helps if you are also prepared in dealing with the language and has important terms ready.

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OrtAugsburg, Deutschland
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