Lüneburg Town Hall: Strengthen proximity to citizens through modern administration!

Lüneburg Town Hall: Strengthen proximity to citizens through modern administration!

The administration of the Hanseatic city of Lüneburg is the linchpin when it comes to implementing political decisions and dealing with the everyday concerns of its citizens. In the historic town hall, which traces its roots back to 1230, the head of administration, Claudia Kalisch, who is also the mayor, is active in the office and responsive to citizens' concerns. Municipal meetings and specialist committees that shape Lüneburg's political life regularly take place in the halls of the town hall.

The tasks of the city administration are diverse; they range from the provision of public services to the management of finances and the implementation of laws. The administration sees itself as a service provider for the citizens of Lüneburg and has set itself the goal of carrying out important tasks in an approachable and service-oriented manner. Employees listen carefully and are open to questions and suggestions.

Public relations and citizen proximity

A central concern of the city administration is communication with citizens. Through various channels, including email ( stadt@stadt.lueneburg.de ), the option for electronic communication is offered. In addition, the administration depends on the exchange in order to be able to effectively implement the Lüneburgers' concerns. In this context, the area of ​​climate protection also plays an important role, for which Claudia Kalisch is responsible lueneburg-klimaschutz.de confirmed.

The clear structure of the administration and the separation of office and person ensure that decisions are transparent. These principles, which also include rule-boundity, neutrality and hierarchy, were already defined by Max Weber and are essential for the functioning of a local administration. Lüneburg is no exception; bpb.de describes how important local self-government is for citizens.

The administration as a service provider for citizens

With various subject areas such as council work, budget, elections and social issues, the city administration shows that it knows the pulse of the population. Support for school issues and sustainability initiatives underline the administration's commitment in these areas. In addition, the city administration takes care of the mail for all city departments that have offices at other locations, so that everything runs smoothly.

Citizens receive support for all inquiries or suggestions, not just in terms of transport, but also in social issues. Concerns can easily be submitted to the city office by telephone or email. In the town hall there is always an open ear for city councilors and citizens, and Lüneburgers can rely on their voices being heard.

This commitment and accessibility reflect the desire to make government efficient and citizen-focused - an approach that is more important than ever today.