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Post from beyond the grave: Solinger dies 24 years later!
A man from Solingen received mail from municipal utilities 24 years after his mother's death, which contained important information about the natural gas conversion.
Post from beyond the grave: Solinger dies 24 years later!
What a strange event! Hans-Georg Keßler recently received surprising mail from Netze Solingen - but addressed to his late mother, Elisabeth. The news, which comes more than twenty years after her death, concerns the ongoing natural gas transition. Such coincidences are a bit strange, aren't they? Keßler, who took over the property from his mother in 1994, is now planning to sell it next year.
On the phone, Keßler expressed his amusement about the outdated data and the paper error. Jan Dönges from Netze Solingen took on the matter and explained that the owner data can sometimes be out of date. There has been no reason to update these in recent years and so far almost 40 out of over 40,000 households contacted have provided feedback on such incorrect cover letters.
The natural gas conversion in Cologne
But what is actually behind the natural gas conversion, which will also affect Cologne districts from 2027? According to the website meine-erdgasumstellung.de, the conversion to H gas will take place gradually in the conversion districts. The city of Cologne, Dormagen and parts of Pulheim are the first port of call. The entire process, which lasts from 2020 to 2028, takes place in three steps: First there is the sending of information by post, followed by data collection from the natural gas devices by technicians and finally the adjustment and control of the devices.
Property owners can expect to receive several initial information letters. And don't worry, outdated stationery is being replaced with environmentally friendly alternatives, which is sure to please many readers! In addition, companies with special technical requirements are supported by a special team to ensure a smooth transition.
Offers of help and security
In order to make the changeover process as clear and safe as possible for everyone involved, the information is available in seven languages. A free helpline can be reached on 0800 4398 444 (Mon-Fri 7 a.m. - 8 p.m., Sat 8 a.m. - 4 p.m.). Consumers can also report the replacement of new natural gas appliances online. Security tips will help you identify technicians and protect yourself from fraud. This way everything stays smooth and transparent.
Keßler showed understanding for the situation and did not want to pick on Netze Solingen, despite the amusing circumstances. He contacted Dönges directly, who apologized for the mistake. Netze Solingen requests that you report incorrect address details or changes in ownership by email, fax or post.
The bottom line is that this story shows how important it is to maintain up-to-date data and at the same time that you can sometimes smile at the absurd side of life. After all, with all the mail, you will not only have to organize the changeover process, but also have a good hand for paperwork!