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Attention: fraudsters in front of the door! Beware of wrong municipal utilities!
Zweibrücken warns on Fri from October 7, 2025 on the door-to-door shops with alleged municipal utilities. Important consumer fo here.
Attention: fraudsters in front of the door! Beware of wrong municipal utilities!
In the past few days, there have been increased reports in Cologne about door -to -door shops, in which alleged employees of the municipal utility company pretend to be legitimate. The city of Zweibrücken has pointed out in a current warning on [Zweibruecken.de] (https://www.zweibruecken.de/de/leben-in-zweibruecken/aktuelles/2025/warung-vor- Haustuer-schaftlichen-mitliche-stadtwerke-mitarchen/). These so -called "rip -offs" try to offer people's investment products or changes in the contract, and often use aggressive sales tactics.
What is particularly worrying is that many people fall into the trap because the scams appear very professional. The city strongly advises you to reject such offers and, if in doubt, to contact the authorities or the police. “Safety first,” the warning says. Such door-to-door sales often result in an unwanted contract, which is often difficult for those affected to get out of.
Consumers rights
What can affected consumers do if you have already concluded a contract on such occasions? As explained by the consumer advice center, a cancellation period of 14 days after the conclusion of the contract applies to front door shops. However, this period only begins with the delivery of the goods. If there was no information about the right of withdrawal, the deadline even extends to 12 months and 14 days. This can help many affected people to find a way out of the predicament (consumerzentrale.de).
For the revocation, this formally must be explained to the provider what can be done by registered mail, for example. The revocation does not have to be justified. At least it makes it easier to get out of an unpleasant contract.
Be careful when concluding contracts
The consumer advice center advises to always be careful in front door shops. Often people do not fully understand the contractual consequences and quickly press the "yes" button or sign them without thinking closely. This can lead to long -term obligations that are difficult to handle.
The city of Zweibrücken therefore calls up to become aware of your own rights and to obtain information in the event of uncertainties. Anyone who thinks of having to study pages like GUCE.YAHOO.com on the subject of terms and conditions and contracts should never be afraid to ask advice or to reject the offer.
In summary, it is particularly important not to take any risk and to draw clear limits for unexpected front door transactions. Protect yourself and use your right of withdrawal if it has actually been an undesirable contract. The current warnings should serve as a serious memory of dealing more carefully with offers at the front door.