Deutsche Post is revolutionizing Hesse: ATMs instead of branches!

Deutsche Post is revolutionizing Hesse: ATMs instead of branches!

Deutsche Post is taking an exciting step into the future by relying on machines in Hesse instead of traditional branches. How hessenschau.de reported that six machines were approved as post offices by the end of September. These are located in the towns of Rosenthal, Staufenberg, Aßlar, Heusenstamm, Weiterstadt and Geisenheim.

More and more people are asking themselves: What does this mean for the future of postal services? The machines offer a variety of functions such as dropping off and picking up packages, purchasing stamps and dropping off letters. Special features such as video advice round off the offer and offer customers an uncomplicated alternative to the classic branch.

What's next?

Deutsche Post has a total of more than 12,600 branches across Germany and 553 ATMs, but the trend shows that the ATMs are becoming increasingly popular. In Rhineland-Palatinate, for example, machines are also used to support branches without employees. By the end of September, five machines had already been approved there, located in Germersheim, Reinsfeld, Landscheid, Andernach and Ramstein-Miesenbach, as zeit.de reported.

Automation as a response to structural change
Many people ask themselves: How does this change come about? Deutsche Post has been faced with major challenges for years, particularly in rural areas. When the last general store closes, there is often no space left for a post office counter. The company is legally obliged to maintain a branch in larger villages and cities, but is struggling to implement this in view of the structural change. One solution is vending machines, which offer a more efficient and flexible way to maintain service.

Future prospects

If all applications for the new machines are accepted, every 20th post office in Germany could be replaced by a machine in the future. Even if the range of ATMs grows, Deutsche Post will continue to maintain its traditional locations where possible. However, the challenge of reaching citizens in smaller towns remains.

Overall, it shows that Deutsche Post has a good knack for tackling the challenges of the modern service sector. The machines represent a future-oriented solution that can be beneficial for both the company and consumers.