Grafenauer Citizens' Office expands opening hours - more service for everyone!

Grafenauer Citizens' Office expands opening hours - more service for everyone!

A breath of fresh air is blowing through the Grafenau Citizens' Office! By extending its opening hours, the city is ensuring more service and accessibility for its citizens. From now on, people from Grafenau can use the services of the Citizens' Office for 34 hours per week over a three-year period. Previously it was only 25.5 hours per week, which was certainly a hurdle for many. Managing director Josef Luksch presented this exciting news during the November meeting of the city council. The reason for the decision is clear: increased accessibility for local people.

Max Riedl from the CSU brought up the topic of telephone accessibility. “Nothing works if all of our employees are talking at the same time or are not in the office,” says Riedl. Mayor Alexander Meier admitted that a waiting loop cannot currently be implemented, but promised to look for a satisfactory solution. The city recognizes that telephone connection is simply essential for many.

Moving service and cost savings

But something is not only happening in the citizens' office. When it comes to moving, Grafenau also has a lot to offer. Entrepreneurs from the region can now easily be compared online. According to a report from meldebox.de, there are over 1,000 verified moving companies that offer their services. The best part? You can save up to 70% on the moving price. Moving helpers, especially students, help with transport and furniture assembly for just 12 euros per hour. A welcome relief for many, after all, moving is often a big challenge.

In addition, people in Grafenau have the opportunity to purchase environmental stickers online. These are available in different colors depending on the vehicle equipment. This not only protects the environment, but also makes it easier to get along in hectic traffic.

Important dates and services

Don't forget the upcoming closing times of the citizens' office. On Thursday, December 4th, 2025, the office will be closed from 12 p.m. This also applies to being available by telephone on this day. If you want to apply for an express pass, you should hurry because orders must be received by December 17, 2025 at the latest if collection is to take place this year. Personal visits to the office are only possible after prior appointment booking. This offers the option of making an appointment online, which ensures a fast and effective service.

Overall, it shows that Grafenau takes the needs of its citizens seriously and is constantly working to improve services. This makes everyday life a little easier for everyone, whether it's dealing with authorities or moving. Of course, a little patience and organization are required, but with the new developments you can look forward to significantly improved service quality.