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Police emergency call 110 in North Rhine-Westphalia disrupted: What those affected need to know now!
In North Rhine-Westphalia, the police emergency number 110 is disrupted. Technicians are working on solutions. In case of emergencies, dial 112!
Police emergency call 110 in North Rhine-Westphalia disrupted: What those affected need to know now!
A technology failure is currently causing a stir in parts of North Rhine-Westphalia (NRW). On Tuesday, July 16, 2025, at 8:06 a.m., it was announced that the police emergency number 110 was disrupted in several regions. Affected places include Düsseldorf, Warendorf, Aachen as well as the Olpe district and the Märkische Kreis. The North Rhine-Westphalia Ministry of the Interior has confirmed the problems and commissioned technicians to look for a solution Tagesschau reports.
In Aachen in particular, the emergency number is currently not available as usual, but redirection to other emergency numbers is working. There were also reports from Münster and the Siegen-Wittgenstein district that calls sometimes had to be redirected to other numbers, which in turn caused problems. The situation is tense, but in absolute emergencies, citizens can contact the fire department on number 112. This can redirect the necessary emergency calls and help if there are delays.
Background of the disorder
“What exactly is it?” many people ask themselves. The exact cause of the malfunction is currently unclear, but it is known from previous incidents in North Rhine-Westphalia, such as the one on February 16, 2022, that technical malfunctions can occur regularly in police departments. At that time, the emergency number 110 was affected and callers had to temporarily switch to 112. The current disruptions also seem to be related to this 24rhein reports.
The police have asked everyone affected to contact the fire department in case of emergencies. Details about other possible emergency numbers are provided, particularly in cities such as Cologne, Leverkusen and Herne. It remains to be seen how quickly the technical problems can be resolved, because immediate accessibility is essential, especially in crisis situations involving the police and fire brigade.
First responders on hold?
Similar disruptions occurred nationwide, with the emergency call systems temporarily failing not only in North Rhine-Westphalia, but also in other federal states mirror describes. A widespread failure of the digital radio networks can have fatal consequences. Therefore, every effort is currently being made to quickly resolve the disruption and restore communication.
As technicians investigate the cause of the malfunction, many questions remain unanswered. The hope is that these technical difficulties will be resolved quickly to ensure the safety of citizens and the smooth operation of emergency systems. Until then, it is up to them to keep the necessary alternatives in mind and to act quickly in an emergency.